Frequently Asked Questions (FAQ) · Assistance, Totes & Giving

Quick Answers for Rifle & Parachute Families, School Parents, Volunteers, and Donors

1. How does a family in Rifle or Parachute request emergency assistance or referrals?

Call the Reach-Out Colorado office at 970-459-0309 or submit an inquiry on our Contact & Intake page. Executive Director Thomas W. Jones and Administrative Assistant Dina Jones review urgent requests for utility vouchers, prescription medications, medical bills, gas cards, bus passes, and housing referrals, matching you first with our 11 partner agencies and supplementing with direct ROC funds when needed.

2. How do I enroll my child in the Totes of Hope weekend food program?

Any student enrolled in an elementary school, middle school, or Head Start program in Garfield School District Re-2 who qualifies for free or reduced-price school meals—or whose family is experiencing temporary food hardship—may enroll through their school counselor, family liaison, or by calling 970-459-0309. Participation is completely free and confidential.

3. When and where do volunteers pack Totes of Hope?

Volunteers meet every Tuesday evening at 6:00 PM during the school year at our Railroad Avenue packing base (703 & 737 Railroad Avenue, Rifle, CO). Packing sessions typically take 45 to 60 minutes and welcome families, youth teams, church groups, and civic clubs. Call 970-459-0309, email info@reach-out-colorado.org, prior to bringing a large group.

4. Why are two Rifle addresses—PO Box 1222 and 124 E 4th Street—listed on IRS filings?

On IRS Form 990-EZ, PO Box 1222, Rifle, CO 81650 is Reach-Out Colorado’s official corporate mailing address for correspondence and tax-deductible donations. 124 E 4th Street, Rifle, CO 81650 (Tel: 970-625-8500) is the downtown office of RifleWorks, Inc., which serves as the statutory custodian of accounting books under Form 990-EZ Part V Line 42a.

5. Are donations to Reach-Out Colorado tax-deductible, and do officers draw salaries?

Yes. Reach-Out Colorado, Inc. is an IRS-recognized 501(c)(3) public charity (EIN 45-5370178) since October 2012. Per our FY2025 Form 990-EZ, every officer and board member—including Executive Director Thomas W. Jones, Board Chair Jeff Holm, and Treasurer Tracy Barner—serves for $0 compensation.